INTEGRATIONS/
Fullstory
Fullstory frustration signals, on tap
Your agent watches for rage clicks and dead clicks, pulls the session replay, and tells you exactly where users are getting stuck.
Fullstory, connected
Know exactly where users struggle
Ask what is frustrating users or pull a replay and the agent has it from Fullstory.
Just ask, in plain English
Just ask, and the agent handles the rest in Fullstory.
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product
Eldar
9:18 AM
Where are users getting frustrated right now?
Rhett
APP
9:19 AM
142 rage clicks on the checkout promo button in the last 24 hours. I pulled the replay and the button is not registering taps on mobile.
Eldar
9:24 AM
Good catch, fixing it.
#
replays
Josh
8:31 AM
Pull the replay for the checkout rage clicks.
Allie
APP
8:32 AM
Flagged 318 frustrated sessions this week, traced the top rage click to a broken mobile button, and looped in engineering. 9 issues fixed.
Josh
8:38 AM
Nice, that helps.
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friction
Vento
9:00 AM
Recap this week's frustration signals and what we fixed.
Poodle
APP
9:02 AM
Surfaced 318 frustrated sessions this week and traced the worst to a broken mobile button. Engineering shipped fixes for 9 issues.
Vento
9:05 AM
Strong week, thanks.
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