What the agent can do
Read appointments
Pull upcoming and past appointments across your calendars.
Manage availability
Check open slots and work with your scheduling rules.
Work with clients
Look up client records and intake form responses.
Handle appointment types
Read the appointment types and durations you’ve configured.
Example agent tasks
What you share
During the connect flow you authorize what the agent can reach. It works only within what you grant. As with every connection, the underlying token is handled securely and never exposed to the model. See Permissioning.Connecting
1
Authorize Acuity Scheduling for the agent
From the agent’s connections, choose Acuity Scheduling and sign in.
2
Approve the access
Confirm what the agent can reach. You can change this later.
3
The agent gets to work
It works through the secure proxy, within what you granted.
Learn more
Acuity Scheduling developer docs
The full reference for what’s possible.
How credentials stay safe
The proxy model that keeps tokens out of the agent’s reach.